FAQs
Shipping Times
When placing an order, please note that our normal processing time typically ranges from 0 to 4 business days as all of our items are handmade. Following this processing period, your order will then be shipped, with shipping times taking up to an additional 10 business days. We strive to ensure orders are processed efficiently and shipped promptly, but please be aware that occasional delays may occur due to factors beyond our control. Thank you for your understanding and patience as we work to deliver your items to you as swiftly as possible.
Returns & Exchanges
While we do not accept returns for refunds. We understand that sometimes an exchange may be necessary, and we are happy to accommodate exchanges within 14 days from the date your order is delivered. See our full return policy here
Accepted Methods of Payment
We use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace.
We can accept the following payment methods with Squarespace Payments:
Visa
Mastercard
AMEX
Discover
Apple Pay